Support

Frequently asked questions

How fast is delivery really?

Most orders are delivered within 60 minutes. Urgent same-day appointments can be flagged at checkout.

What if my visa appointment gets postponed?

Contact us and we can reissue your reservation with updated dates at no extra cost within a reasonable window.

Do you offer refunds?

Yes. See our Refund Policy for the specifics of eligible cases.

Can I order for someone else?

Yes, just make sure the name matches their passport exactly.

Which payment methods do you accept?

UPI only, at the moment - scan the QR code on your confirmation page or pay the UPI ID directly from any UPI app.

Questions about legality and trust specifically? See our Trust and Legality Hub